ECOVOLT respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with us through our website, services, or customer interactions.
1. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, address, phone number, email address
- Installation Details: Site location, electricity usage, utility bills, roof design
- Billing and Payment Information: Invoices, banking details (where applicable)
- Technical Data: System monitoring data, service request records
2. How We Use Your Information
We use the collected information to:
- Prepare and manage solar quotations and contracts
- Install, monitor, and maintain your solar energy system
- Process payments and send invoices
- Communicate updates and important system information
- Improve our products and services
- Comply with legal obligations and regulatory requirements
3. Sharing of Information
We do not sell your personal data. We may share information with:
- Service Providers: Installers, technicians, and subcontractors working on your project
- Regulatory Authorities: For compliance with local energy and safety regulations
- Payment Processors: To handle billing and transactions
- IT Providers: Hosting and software services under strict confidentiality agreements
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection.
